INFO & POLICIES
Phone sales hours: 8:00-5:00 EST Monday-Friday / 24 Hour Fax / Online at www.JonKaaseRacingEngines.com. We will make every effort possible to ship orders received before 12:00 noon the same day. We cannot guarantee any order will ship on the same day it is ordered, including those orders requesting air services.Please note that a shipper cannot deliver to a PO Box. Due to price fluctuations from our vendors, all prices published on this website are subject to change without notice.
We accept Master Card, Visa and Discover. All credit cards are checked using an Address Verification System. For your protection, we reserve the right to refuse shipment to any address not listed as the cards billing address. Any order failing address verification is subject to credit hold pending further verification. We may also require the card holder to fill out a Credit Card Authorization form. As added security, we may require photocopies of the front and back of the credit card being used, and a photocopy of a second I.D. such as a drivers license. Orders can be prepaid using cashiers checks or money orders and must include sufficient funds to cover shipping. Orders paid for in this manner will be held until funds have cleared the issuing bank. Additional handling charges may be applied to international orders. Deposits for any custom special order(s) are not refundable. Special order items may be subject to additional incoming freight charges. Unless prior authorization is received, all items purchased at our location must be paid in full by secured funds. Any items remaining in our possession for 30 days after receipt or notification of completion are subject to additional fees and/or forfeiture of the item(s). Additional charges for storage may be applied. Please remit all forms of payment to Jon Kaase Racing, Inc.
Jon Kaase Racing, Inc. will accept items purchased from us, with the exception of electrical devices, special orders and custom built parts, for return or exchange within a period of 14 days from the date of the invoice. We do not refund shipping or handling charges. After 14 days, we will accept only DEFECTIVE parts for repair or exchange at our discretion. Special orders, custom built parts or any item built to customer specifications will not be accepted for return or exchange. Any items which have been used, modified, altered or returned in such a condition as to not be resellable will not be accepted and no credit will be processed. Items to be exchanged must be in our possession and inspected before we can send out the exchange parts without charging you for the item(s). If you require the part before this process can be completed, we will be glad to ship the new item billed to your credit card and then issue the credit once the original item returns to us in good condition.
We use UPS as our primary carrier including international shipping. All orders will be shipped via UPS ground, unless otherwise specified. We reserve the right to refuse shipment to any address.
The customer shall be liable for any costs incurred from any refused shipment(s) regardless of reason/circumstance. Jon Kaase Racing, Inc. will be reimbursed for this expense before any further shipments will be permitted. Customers with prior refusals must prepay or provide a credit card number for any future order.
Inspect your order upon receipt. Claims for damages, open or concealed, must be made immediately to the delivery company. Bring any damage to the attention of the delivery person and make a written notice. If a shipment is damaged, keep box and packing materials for carrier inspection. Take photographs if possible. Claims for shortages or incorrect items must be made to Jon Kaase Racing, Inc. within five days of delivery.
Disclaimer Of Warranty
Jon Kaase Racing, Inc. makes no warranties either stated or implied, written or verbal, due to the unusual stresses placed on high-performance parts and because we have no control over how they are installed, maintained, or used. There is no warranty of merchantability or fitness made to purchasers. Furthermore, purchasers acknowledge and expressly affirm they are relying upon their own skill or judgment to select and purchase products from Jon Kaase Racing, Inc. Purchasers are not relying on Jon Kaase Racing, Inc., or any representative thereof, to select for purchase parts, equipment or services. Jon Kaase Racing, Inc. assumes no responsibility or liability for any personal injury or loss resulting from the purchase or use of these products
Prices and policies are subject to change without notice.